Buying, packing, and delivery

OOTDBuy Spreadsheet Blog

Practical answers for specific decisions, from a cancelled seller order to who pays import duty on delivery.

Before you order

Choose the right workflow based on who pays the seller, who receives the domestic parcel, and who handles a seller-side issue.

Read insulation type, down fill power, fill weight, and shell details before choosing between two winter listings.

Compare the transaction currency, conversion provider, and displayed fees before confirming a payment.

What to check when a listing changes after payment: order status, refund path, and whether a substitute listing is actually the same item.

Decide whether to wait for a late item, ship the ready items, or request quotes for two parcel plans.

Compare the protection you need with two packed measurements and see how a smaller carton can change chargeable weight.

Know which details to send the warehouse before adding a power bank, wireless device, or fragrance to a clothing parcel.

Decide whether to return, exchange, or ship after warehouse photos—before the item is locked into an international parcel.

Tell a shipping label apart from the first carrier scan and ask for the right information at the handoff.

Document a damaged item or a short delivery using the parcel label, packaging photos, and the actual packing list.

Verify an unexpected payment request independently before entering your address, card details, or order information.

Organize invoices, payment records, and tracking numbers so you can answer a carrier or customs request accurately.

Tell Delivery Duty Paid apart from unpaid duties, and check your route before a carrier asks you to pay at delivery.