Delivery and support

Who Pays Import Duties on an OOTDBuy Parcel?

Tell Delivery Duty Paid apart from unpaid duties, and check your route before a carrier asks you to pay at delivery.

Ask who is billed for duties and taxes

International routes often separate the shipping fee you pay OOTDBuy from the import duty, VAT or GST, and brokerage fees charged at the destination. UPS explains the common split this way: Delivery Duty Paid (DDP) means the shipper side covers duties and taxes; Delivery Duty Unpaid (DDU) means the receiver may have to pay before the parcel is released.

Before you pay for a line, read the route notes in OOTDBuy’s shipping tools or ask support whether duties are included, estimated, or left to the carrier and recipient. A low shipping quote can still be expensive overall if you must pay import charges on delivery.

  • Check whether the selected route is duty-prepaid or duty unpaid.
  • Budget for taxes and brokerage separately from the spreadsheet item price.
  • Save the route name and any duty terms shown at checkout.

Use the destination country’s official rules

Thresholds and tax rules change by country and over time. GOV.UK explains that goods sent to the UK from abroad can attract VAT or duty and that the parcel company usually tells you if payment is due. UPS notes that US de minimis treatment for low-value imports has been suspended, so US-bound parcels can face duties and fees regardless of a low declared value.

If a carrier message asks for payment, open tracking from your OOTDBuy parcel record and the carrier’s official site—not from an unexpected text link. Match the tracking number, then pay only through the verified channel. For phishing checks, see the delivery-fee verification article; for invoices and packing lists, see the customs records guide.

Related OOTDBuy Spreadsheet guides

  • UPS explanation of DDP vs DDU and import charges
  • GOV.UK tax and customs for goods sent from abroad
  • OOTDBuy shipping calculator

What records to keep for customs questions