Before you order
OOTDBuy Buying Agent vs. Parcel Forwarding
Choose the right workflow based on who pays the seller, who receives the domestic parcel, and who handles a seller-side issue.
Start with who will place the seller order
If you want OOTDBuy to buy an item for you, start with its purchasing workflow. Have the seller URL, the exact option and the quantity ready. The official site also lists a custom order option for items it cannot find through ordinary search.
If you already bought the item yourself, use the official forwarding instructions before sending it to a warehouse. Keep the seller order record and the domestic tracking number. Confirm the current warehouse address and any recipient reference the platform gives you.
Decide who can fix an issue with the seller
For a purchase you placed yourself, keep access to the marketplace account and its messages in case the seller sends the wrong item. With an assisted purchase, ask OOTDBuy how to raise the issue through the order it placed. Check who can contact the seller, who pays any return postage and what services the warehouse includes before choosing either workflow.
For example, if you already paid for a jacket on a marketplace, record that order and follow the forwarding instructions for the incoming parcel. If you only saved its listing, confirm the option and price in the purchasing workflow before paying.
Related OOTDBuy Spreadsheet guides
- OOTDBuy official Help Center and forwarding entry